Ticketing built for the way teams work
Capture requests, coordinate tasks and go paperless — from citizens, customers or your own team.
From pothole reports to internal facility requests, eezyWorksheet keeps every ticket moving.
- Public or internal
- Auto-routing
- Paperless
Already trusted by municipalities and organisations across Luxembourg
Trusted by municipalities & organisations across Luxembourg
From request to resolved
Capture the request
Citizens, customers or staff submit a request with category, location and photos.
Route and assign
Tickets are routed automatically and assigned to the right team in one click.
Resolve and track
Follow status, priorities and deadlines to completion, with a full audit trail.
Auto
Routing
Real-time
Status tracking
0
Paper tickets
Full
Audit trail
From report to resolution — faster for all
From residents reporting issues to the teams resolving them, eezyWorksheet keeps every request moving.
Happier residents
Citizens report issues in seconds and see them handled — no calls, no waiting.
Lighter load for teams
Auto-routing and one-click assignment free staff from sorting and forwarding requests.
Save time & money
Faster resolution and a paperless back office cut delays and admin costs.
Full oversight
Track status, priorities and deadlines with a complete audit trail.
Everything you need to resolve issues faster
Reporting portal
Public or internal forms with location and photo capture.
Auto-routing
Requests reach the right team automatically.
Real-time dashboard
Status, priorities and deadlines at a glance.
Sub-tasks & files
Break work down, attach files and collaborate in comments.
Suite integrations
Links with eezyBooking and eezyRegistration for one workflow.
Paperless back office
Digitise incoming mail and keep a full audit trail.
These tools work better together — connect bookings, registrations, tickets and more in one digital ecosystem.
Ready to resolve issues faster?
Book a personalised demo and see eezyWorksheet handle your real workflows.